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Shipping & Returns

Shipping Policy

At Mobility Hub, we strive to ensure your satisfaction with every purchase. If you need to return a product or request a refund, please review our policy below.

1. Return Eligibility

  • Timeframe: You may return most items within 30 days of receiving your order.

  • Condition: Items must be returned in their original, unused, and undamaged condition, including all packaging, accessories, and manuals.

2. How to Initiate a Return

  • Contact Us: To start a return, please contact our customer service team at www.mobilemarthub.com">support@www.mobilemarthub.com. Provide your order number and reason for the return.

  • Return Authorization: You will receive a Return Merchandise Authorization (RMA) number and return instructions. Please include this number with your return package.

3. Shipping and Handling

  • Return Shipping Costs: Customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective item.

  • Packaging: Please securely package the item to prevent damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance for returns.

4. Refunds

  • Processing Time: Once we receive and inspect your returned item, we will process your refund. Refunds typically take 7-10 business days to appear on your original payment method.

  • Restocking Fees: We do not charge restocking fees, unless specified otherwise in the product listing.

  • Partial Refunds: If an item is returned in a condition other than its original state, we may issue a partial refund.

5. Exchanges

  • Product Exchange: If you would like to exchange an item, please return the original item and place a new order for the replacement. We do not process direct exchanges.

6. Defective or Incorrect Items

  • Report Issues: If you receive a defective or incorrect item, contact us within 7 days of receipt. We will provide instructions for returning the item at no cost to you, and arrange for a replacement or issue a refund.

7. Final Sale Items

  • Non-Returnable Items: Items marked as “Final Sale” or “Non-Returnable” are not eligible for returns or refunds.

8. Contact Us

For any questions or assistance regarding returns and refunds, please reach out to our customer service team:

Fast & Reliable Shipping: Delivered to Your Doorstep in No Time!

Fast & Reliable Shipping: Delivered to Your Doorstep in No Time! At Mobility Hub, we understand that fast shipping is vital to delivering an exceptional customer experience. That’s why we prioritize efficiency in every step of our logistics process, from order placement to delivery. By leveraging advanced technology, optimized warehouse operations, and partnerships with trusted carriers, we ensure that your orders are processed quickly and delivered on time. Our commitment to fast shipping means you can rely on us to meet your needs promptly, helping your business stay ahead in today’s competitive market. When you choose Mobility Hub, you’re choosing speed, reliability, and customer satisfaction.

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